CLOSURE QUESTIONS
We’re closed.
Unfortunately Peninsula Aquatic Recreation Centre (PARC) is closed, effective 8.20pm Wednesday 8 July 2020 due to government restrictions.
FREQUENTLY ASKED QUESTIONS
Why is PARC closed?
The Victorian Premier Daniel Andrews has announced that Melbourne will return to stage three lockdown for six weeks from midnight Wednesday 8 July. This means that Victorians living in metropolitan Melbourne will only be able to leave home for one of four reasons – work and education (if it can’t be done from home), exercise, care and compassionate reasons, and for food and supplies. As we are considered a non-essential activity, we will therefore close as a result of this directive.
How long will you be closed?
At this point, we will remain closed for the next 6 weeks, as directed by the State Government. We will be guided by advice from the Victorian Government as to when these restrictions will be lifted.
What exercise can I do at home now that you are closed?
Throughout this closure period, we wanted to remind you how important it is to stay active and look after yourself. We have various health and fitness solutions that you can access from home:
PARC Your Way
PARC Your Way is our digital video platform offering live and recorded gym workouts and exercise classes. Access is completely free. Check it out today and give a video class a try: https://parcyourway.com.au/
Online Personal Training
We have taken everything that is great about PARC’s leading Personal Training service, and made it available online at a special rate while PARC is closed. Go to our website to learn more: https://parcfrankston.com.au/health-club/online-personal-training/
Six Week Virtual Challenge
Need some motivation and accountability? We are running a fitness challenge that you can do at home, starting Monday. Learn more and sign up for free here: https://parcfrankston.com.au/health-club/6-week-virtual-challenge/
If you want to workout in person
We are also offering one-on-one, two-on-one and Family/Household Personal Training. Set out the front of PARC or at Beauty Park, you can choose between 30 minute or 45 minute sessions with one of PARC’s expert trainers. Learn more and sign up here: https://parcfrankston.com.au/health-club/personal-training/
Get the PARC Fit App
Our new PARC Fit App has been designed by our Health & Fitness Team to help you track and plan your workouts. Throughout our closure period, we will upload workouts that you can do from home. We will also be running challenges so you can compete with yourself, friends and family – with great prizes to be won! Or, if you would like a specific program, please email healthandfitness@parcfrankston.com.au and we can load that up to your personal App account. We are also investigating how we can offer phone Check Ins to help create bespoke programs for members!
DOWNLOAD ON THE APP STORE | DOWNLOAD ON GOOGLE PLAY
Join us online
Join our PARC Health & Fitness Facebook page here. We will load up content each day on things you can do at home to stay active – from simple exercises, activities with the kids, and nutritional recipes you can do on a budget! Join the page now to stay connected and part of this amazing PARC Family.
Join our PARC Group Exercise Facebook page here. We will be live streaming various Group Exercise classes on this page each day. We will share the calendar in the coming days, so you can lock in your workouts, or watch back on previous classes when it suits you!
Will you charge me for my membership while you are closed?
No. All memberships are now on hold and no direct debits will occur while we are closed. Once we re-open, depending on the date, we will issue a credit for that period and direct debits will commence again after that time. If you have paid for your membership upfront, we will not issue a refund, but instead add the closure period to the end of your contract.
How will I be kept informed?
We will constantly update our website and social media as the situation develops. As things change we will also email you, and once the doors are back open all members will receive an SMS and email.
Will you charge me for my membership while you are closed?
No. All memberships will be placed back on suspension.
If you reactivated your membership between Thursday 25 June and Tuesday 7 July, you will be direct debited on Thursday this week (9 July) for the days you were active and the Centre was open. Your membership will also be placed back on suspension.
I booked in for a session in Centre at PARC, what happens to my booking?
For bookings on Thursday 9 July or Friday 10 July, we will cancel this booking for you and a pass will be available on your account for when we return.
How will I be kept informed?
We will constantly update our website and social media as the situation develops. As things change we will also email you, and once the doors are back open all members will receive an SMS and email.
Are swim lessons happening?
No. PARC Swim is no longer running, effective Thursday 19 March.
How long will you be closed for?
At this point we do not have an expected open date. We will review the advice from government agencies constantly, with the view to re-open our lessons as soon as possible.
Will you charge me for my membership while you are closed?
No, you will not be charged. Your membership will be placed on hold and no direct debits will occur while we are not offering the service.
Will you hold my spot in our usual lesson?
Yes, of course.
How will you tell us if something changes or when you reopen?
We will constantly update our website and social media as the situation develops. As things change we will also email you, and once the doors are back open all members will receive an SMS and email.
