Cancel Membership
Cancel Membership
Cancelling membership
Please note we are experiencing a large volume of enquiries and will endeavour to get back to you within 3 business days.
You can cancel your membership after the minimum term membership period. Depending on your contract Terms and Conditions, you may be required to give a 28-day or 90-day minimum notice period for this cancellation.
Cost
If after the expiration of the minimum term membership period there is no cost to cancel. However, if it is within that period the cost will be subject to payment of fees up until the end of that period.
Medical reasons
You can cancel your membership for free if you are unwell, simply send us a copy of your medical certificate and we will arrange the rest. Also be aware that we can suspend your membership with no payments until you get back on your feet.
Why?
We understand that life sometimes gets in the way of your health and fitness routine so please chat to our specialist and let us help. Sometimes it just takes a slight adjustment to your program to ensure you stay fit and healthy. Our goal at PARC is to help you meet your goals, so we would love to have a chat before you leave us.
How?
To cancel we need you to fill out some paperwork at PARC so fill in the enquiry form below and we will be in touch.
Click here to cancel your child’s swim lessons
Cancelling membership
Please note we are experiencing a large volume of enquiries and will endeavour to get back to you within 3 business days.
You can cancel your membership after the minimum term membership period. We will need at least 28 days written notice for this cancellation.
Cost
If after the expiration of the minimum term membership period there is no cost to cancel. However, if it is within that period the cost will be subject to payment of fees up until the end of that period.
Medical reasons
You can cancel your membership for free if you are unwell, simply send us a copy of your medical certificate and we will arrange the rest. Also be aware that we can suspend your membership with no payments until you get back on your feet.
Why?
We understand that life sometimes gets in the way of your health and fitness routine so please chat to our specialist and let us help. Sometimes it just takes a slight adjustment to your program to ensure you stay fit and healthy. Our goal at PARC is to help you meet your goals, so we would love to have a chat before you leave us.
How?
To cancel we need you to fill out some paperwork at PARC so fill in the enquiry form below and we will be in touch.
CLICK HERE
to cancel your child’s swim lessons
Cancellation request
Please be advised that Peninsula Aquatic Recreation Centre (PARC) and the Pines Forest Aquatic Centre will be closed until further notice, effective 7pm Sunday 22 March.
All memberships are now on hold and no direct debits will occur while we are closed. Should you wish to still go ahead with your cancellation please complete the form below. You will be contacted by our membership experience team to confirm your cancellation request.