We’re reactivating memberships from Monday 30th November!
We will be reactivating ALL Complete and Aquatic memberships from MONDAY 30th NOVEMBER. PARC Swim remains on suspension.
This means that our members get more flexibility and can return to the Centre to enjoy our programs and facilities in a COVID-safe environment. Don’t worry if you’re not quite ready to come back as you are able to request suspension for up to three months until 28 February 2021!
IF YOU WANT TO SUSPEND please follow the following process:
- Click here to complete the suspension form BEFORE Monday 7th December
- You will receive confirmation of receipt of this email
- NO further action is required – we will process this request before the next direct debit run
- You will receive a confirmation this has been processed before Wednesday 9th December. No suspension fees apply.
If you are happy for your membership to be reactivated, please note:
- Activation will be switched on from Monday 30th November – you do not need to do anything
- From this day you can use the MyPARC app to book sessions
- Bookings are still essential
- First direct debit will come out of your account on Thursday 10th December
- This amount will be based on your current account situation.
Please feel free to reach out to our team if you have any questions about this process. We are currently experiencing a very high volume of enquires and our teams are doing their very best to get through them all, please bear with us.
10 Comments
Hi PARC Team,
Just wondering if there’s still going to be time limits on swimming sessions?
Regards, Mitchell
Hi Mitchell,
No, we no longer have time limits.
Thanks,
PARC
Hi Can you please advise what will be happening with Tadpoles , my daughter 2 at the start of the year when she started .
She is now 3 , we had signed up for membership , is swim lessons continuing ?
Hi Gavin,
Please email parcswim@parcfrankston.com.au for further information.
Thanks,
PARC
I would like to start my membership on the 30th of November and unspend it, ignore the previous request I had for the 1st of feb
Thanks Bella,
Please email member.experience@peninsulaleisure.com.au to confirm this.
Thanks,
PARC
pleas leave my membership closed as i am going to visit family in NSW and QLD in couple weeks will be about 6 weeks away thank you Richard Cook
Hi Richard,
Please put through a suspension request here: https://parcfrankston.com.au/suspend-membership/
Thanks,
PARC
Hello I would like to know if the parking card will be available again as previous and how do I obtain if from PARC.
Many thanks
Nanneke Wilkins
Hey Nanneke,
Please visit the team at Reception to renew your parking pass.
Thanks,
PARC